Privacy Policies
Please take a moment to read this Privacy Policy carefully. It’s meant to protect both of us!
Privacy Policy
Privacy policy
This privacy policy sets out how we use and protects any information that you give us when you use this website. This policy is effective from 1st January 2020.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. This current update as of January 31, 2022
We are committed to protecting the privacy of our users and customers. This Privacy Policy is especially directed at:
- visitors, subscribers, members, students of the websites of LearningSourceonline.com and LRNonline.com;
- natural persons contacting us through the contact or other forms available on the websites;
- subscribers to our newsletter(s);
- users signing in to use our services;
- users signing in to download Free eBooks;
- users signing in to attend and/or watch webinars, or course, lessons, videos;
This Privacy Policy is intended to inform you how we gather, define, and use information that could identify you, such as your name, email address, address, other contact details, online identifiers or other information that you provide to us when using our websites or when relying on our services. Please take a moment to read this Privacy Policy carefully.
This policy is to be read as consistent with the Cookie Policy.
This policy includes a description of your data protection rights, including a right to object to some of the processing activities we carry out.
How this works
Who we are
Personal information submitted through this website is collected by LearningSourceonline.com and LRNonline.com. You can contact us here.
What we collect
Personal Information
You can visit LearningSourceonline.com and LRNonline.com without registering or providing any personal information. You will need to register if you want to make a purchase or if you want to access any online content purchased from LearningSourceonline.com and LRNonline.com Intellectual Properties that is made available free of charge.
Implied Consent vs. Express Consent
Content published on LearningSourceonline.com and LRNonline.com is accessible by all visitors. However, certain LearningSourceonline.com and LRNonline.com features and services may require registration. Users may register (“sign-up or register”) on-site (for example, at https://www.eli.lrnonline.com/my-account/). Upon registering, an account is created for the user (“Account”). Users who sign-up on-site will receive a confirmation “Welcome” email with a link to return to the site.
Users are required to provide part or all of the following information below, depending on the features or services they wish to access:
- First and last name
- Email address
- Company name, size, industry, state and country
- Job title, focus, and level
- Purchasing authority
- Work phone
Once you complete registration, you will be able to create your profile (“Profile”). You are not required to complete your personal Student Profile; we only require a username and password in order to access your dashboard.
In other cases, we may ask you to give express consent to use your personal information to advise you of products that may be of interest. In these situations you always have the option to unsubscribe.
You can choose not to provide us with any of your personal information. However, if you make this choice we may not be able to provide you with the product, service, or information that you requested.
Non-personal information
We automatically track and collect certain non-personal information such as Website navigation data, Internet Protocol (“IP”) addresses, timestamps and URLs. We use this information to do internal research on our users’ demographics, interest, and behaviour to better understand, protect and serve you and our learning community.
Why we collect it
Our tracking of Student progress data helps students keep track of their own progress throughout their course(s). We also keep that course data to confirm that the Student completed their course(s) in order to provide a valid certificate and/or to provide proof of completion for employment, job requirement, or employment reimbursements .
You may be required to provide us with additional information and consent to our terms as described here which are part of our general TOS and Privacy Policy.
How long we keep it
We retain this information until we have responded to your contact, for internal record keeping, for a period of no longer than 3 years, or until you ask to unsubscribe from our email list or be removed from the student database upon written request.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we put in place suitable procedures to safeguard and secure the information we collect online.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- if you have previously supplied personal data
- if you have previously agreed to us processing your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.
If you have a complaint you can contact the Information Commissioner’s Office (ICO) which is the data privacy supervisory authority in the UK.
Under the GDPR (the EU General Data Protection Regulation), you have a number of specific rights with regards to your personal information:
- Right of access – if you want to know if we are storing or processing any personal data about you, you can contact us to find out. If this is the case, you may find out what purpose it is being stored for and request a copy of your data by contacting us. Your data will be supplied as soon as is practical in a CSV (comma separated value) file format which can be opened as a simple text file or as a spreadsheet. There is no charge for making a request or for the electronic data file, but if the number and frequency of requests is unreasonable we may charge an admin fee.
- Right to correction – if you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.
- Right to erasure – if you want to remove your personal data from our records, you can request this by contacting us. We will remove the data as far as it is practically within our power, and where we are not legally obliged to retain it.
- Right to object – if you no longer want us to process your data you can request this by contacting us.
- Right to complain – if you are unhappy with how we are managing your personal data, you can lodge a complaint with the UK supervisory authority, the Information Commissioner’s Office (ICO).
Storage of Information
We have adopted physical and technological processes and procedures to keep your personal information safe and secure. The personal information you provide when you establish an account is stored off-site on a secure server in a data warehouse.
When placing an order, the transfer of your information is protected using Secure Socket Layers (“SSL”) encryption technology. We use this SSL technology to prevent such information from being intercepted and read as it is transmitted over the Internet to VeriSign’s servers or Let’s Encrypt. To view more information about VeriSign’s privacy statement, please visit http://www.verisign.com/truste/index.html?sl=071202. or http://cps.letsencrypt.org. Once your order is complete, your information is transferred to our secure, off-site fulfillment server via SSL. Your credit card information is not stored on our servers.
We save your Information in our database in order to improve our Website’s and user experience and in accordance with our TOS. If you wish that your Business Information be permanently deleted from our database when you stop using our Services, please notify us at contact us
User Security Responsibility
It is important for you to protect against unauthorized access to your password and your computer. By creating a strong username and password will protect your student account form being accessed by unauthorized person. Use passwords of at least eight (8) characters or more (longer is better). Use a combination of uppercase letters, lower case letters, numbers, and special characters (for example: !, @, &, %, +) in all passwords
Payment Information
To protect you against fraud, unauthorized transactions (such as money laundering), claims and other liabilities, we only collect an identification number and order details which enable us to match each user to the payments they make. We do not collect or store credit card information.
We allow our third party payment vendor to collect information for the purpose of collecting fees from users on the Website. We do not have access to the payment information that you provide to our third party payment vendor and this information is subject to the privacy policy of the third party payment vendor. For more information regarding what payment information our third party payment vendor collects and how it uses this information, please see their privacy policy.
Refunds
Refunds will be given based on a case by case basis. Every situation is different so please reach out to us for a refund request. No refunds will be give if the course viewed shows more than 15% completed and or Module 1 has been completed. This will give you enough time to decide if the courses provided by LRNonline.com meets your leaning needs. contact us
Cookies
What, Why, How
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyses data about webpage traffic and improve our website in order to tailor it to customer needs.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Read how to control and delete cookies.
We use Google Analytics to analyse data about website visitors. Read the Google Analytics privacy policy.
External Links
Links to other websites
Our website may contain links to other websites of interest. However, once you use these links to leave our site, you should note that we do not have any control over the other website(s). Therefore, we are not responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Affiliate links
When we recommend a product or service the link provided on this site may be an affiliate link. This means that if you make a purchase or order after clicking through on the provided link we may receive a small commission on that purchase or order at no additional cost to you.
We never recommend products or services for affiliate income purposes, but always because we feel the product or service is a high quality offer that we would like to share with our visitors for their potential benefit.
If you wish to avoid using affiliate links you can do so by searching independently for product or service using your usual search engine.
Contacting Us
If you have general questions about your account or how to contact Customer Service for assistance, please send us an email at learning@learningsourceonline.com
For questions specifically about this Privacy Policy or use of your personal information please contact our Data Protection Office/Privacy Office by mail at : contact us
Please note that if you contact us to assist you, for your safety and ours we may need to authenticate your identity before fulfilling your request.